How to reduce cart abandonment with live chat

Most abandoned carts aren't lost causes — they're unanswered questions. Live chat catches them before they leave.

Where checkouts leak

Shipping costs, payment doubts, and “will this actually fit my needs?” moments stall buyers right at the finish line.

The chat moves that recover sales

Trigger a proactive message on the checkout page, answer the objection instantly, and reassure with returns or shipping details — while they're still there.

Set it up

Add a cart-value or exit-intent trigger and route it to an available agent or the bot after hours.

Recover more checkouts

LiveChat plugs into Shopify and 200+ tools in a few clicks.

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