LiveChat vs Intercom vs Tidio vs Zendesk
Four popular options, compared honestly on what actually matters.
Prices change often — always confirm current figures on each provider's site. See LiveChat pricing.
| LiveChat | Intercom | Tidio | Zendesk | |
|---|---|---|---|---|
| Best for | Sales-focused chat | Enterprise AI | Small budgets | Big support teams |
| AI chatbot | Strong (add-on) | Strongest (Fin) | Good, basic | Good |
| Setup | ~10 min, easy | Moderate | Very easy | More complex |
| Integrations | 200+ | Many | Fewer | Many |
| Free trial | 14 days, no card | 14 days | Free plan + paid | Trial |
| Starting price | Verify on site | Higher | Lowest | Mid–high |
Our take
Tidio wins on price for tiny teams. Intercom wins on raw AI power for enterprises (at a premium). Zendesk suits large, ticket-heavy support orgs. For most businesses that want a polished platform where chat drives revenue — and that's easy to launch — LiveChat hits the sweet spot.
The polished platform where chat drives revenue
See why most businesses stick with LiveChat — try it free for 14 days.
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