Turn conversations into revenue

Tactics and strategies to help you convert more chats into loyal customers.

Strategy 7 min read

LiveChat vs. ChatBot vs. HelpDesk: What Does Your Small Business Actually Need?

You're losing money if you're forcing customers to only email you. Here's exactly which Text, Inc. tool to start with—and why.

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Apr 16, 2026
Comparison 14 min read

Best Live Chat for Small Business (2026): The 5 Tools I Actually Use and Recommend

Stop losing sales to unanswered questions. I've tested 15+ live chat tools—here are the 5 that actually work for small teams, solo owners, and real budgets.

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Apr 16, 2026