How to set up live chat that actually converts
A practical, no-fluff guide to turning website chats into customers — from first install to your first sale.
Why live chat beats contact forms
Speed wins. A visitor with a question wants an answer now, not in 24 hours. Live chat + AI captures them while they're still interested.
Choosing the right tool
What to look for: easy setup, AI that hands off to humans, the integrations you already use, and clear analytics. See our full comparison.
Installing in under 10 minutes
Sign up, paste the snippet (or use your CMS plugin), and you're live. Start your free trial.
Setting up your AI chatbot the right way
Feed it your FAQs and help articles, give it a friendly tone, and set clear rules for when to bring in a human.
Writing chat messages that convert
Greet proactively, keep replies short, ask one question at a time, and always point toward a next step (signup, demo, purchase).
Tracking what matters
Set goals — leads captured, sales made — and watch which conversations drive revenue.
Ready to put this into action? Start your free trial — 14 days free, no credit card.
